At **Vionel**, we strive to ensure your purchases reach you efficiently and securely, right here in Dubai, UAE, and beyond. Below you'll find comprehensive details on our shipping methods, costs, and delivery times.
Shipping costs are calculated based on your order's total weight, dimensions, and destination. You can view the exact shipping cost during the checkout process before finalizing your purchase.
| Destination | Standard Shipping Fee | Notes |
|---|---|---|
| Uae | [e.g., AED 25] | Free shipping on orders above [e.g., AED 300] |
Any customs duties or import taxes imposed by the destination country for international orders are the responsibility of the customer.
Accuracy of Information: Please ensure your shipping address and contact details are accurate and complete to avoid any delays. Vionel is not responsible for delays or non-delivery caused by incorrect or incomplete information provided by the customer.
Peak Seasons: During peak seasons (e.g., Eid holidays, Black Friday, special sales), delivery times may be longer than usual. We appreciate your patience during these periods.
Unforeseen Circumstances: Delivery times are estimates and cannot be guaranteed due to factors outside our control such as customs delays, extreme weather conditions, or carrier issues.
Our team is here to assist you with any inquiries regarding your order's shipping. Please feel free to contact us:
Email: support@vionel.com
Phone: +971 [Your Phone Number]
We are available from [Your Operating Hours, e.g., Sunday - Thursday, 9 AM - 5 PM GST].